Troubleshooting & FAQ
Re-Authenticating Expired Tokens
What to do when social network tokens expire and how to reconnect.
🔄 Re-Authenticating Expired Tokens
Social networks (especially Instagram, Facebook, and LinkedIn) require periodic OAuth token renewal for security.
When Does a Token Expire?
- If you change your social media account password.
- After 60 days of inactivity on Meta (Instagram/Facebook) APIs.
- If administrative permissions on a connected Page are modified.
Resolution Steps
- Go to Social Media > Accounts.
- Look for accounts displaying a yellow ⚠️ Reconnect Required warning.
- Click Reconnect and approve the OAuth dialog.
- Go to Calendar and click Retry Post on any posts that failed during the expired period.